IT ASSET  MANAGEMENT

Reduce hardware and software costs while optimizing your TCO, ROI, and end-to-end cost and depreciation to make more informed decisions about IT assets. Manage your asset portfolio in a comprehensive, balanced way that improves IT process maturity. Make better decisions by combining information on contracts, procurement, asset management, financials, and cloud use cases


FIELD SERVICE MOBILITY

Field Service Mobility (FSM) brings the power of field service with smart scheduling and  resource management to mobile devices.FSM delivers the capabilities that your people in the field need to provide customers with best possible service on virtually any mobile devices. You’ll have the features you need, from dispatching and routing to completing work orders, managing invoices, and even upselling and cross selling. 

FACILITIES MANAGEMENT
More than Ever, Facilities Teams are Expected to Embrace the Digital Era. The quick and efficient delivery of facilities management services is critical to maintaining business operations. Traditionally, facilities organizations have relied on spreadsheets, email, and manual processes to manage maintenance requests-and many still do. This approach has become increasingly complex and unsustainable as executive leaders look to facilities teams to provide recurring, preventative maintenance that ensures business continuity, while regulating expenses and driving down operational overhead. 

HR CASE
As enterprises strive to gain competitive advantage through digital transformation, internal departments are challenged to modernize their approaches to service delivery. Due to the nature, importance, and frequency of engagement with employees across the organization, nowhere are these pressures more deeply felt than within human resources (HR) and information technology (IT) teams. 




PROJECT AND PORTFOLIO 
Managing one project is challenging enough-tracking status and reporting across multiple projects can be even more difficult and inefficient. Poor visibility into status and resource utilization can lead to projects that don’t deliver promised benefits, are completed late, or come in over budget. Integrating project, demand, and resource management with clear alignment to strategic objectives improves visibility, optimizes resources, and ensures the desired outcomes.




IT SECURITY
Managing one project is challenging enough-tracking status and reporting across multiple projects can be even more difficult and inefficient. Poor visibility into status and resource utilization can lead to projects that don’t deliver promised benefits, are completed late, or come in over budget. Integrating project, demand, and resource management with clear alignment to strategic objectives improves visibility, optimizes resources, and ensures the desired outcomes.




Cloud Service Management
Cloud Service Management empowers IT organizations to manage public, private, and hybrid cloud resources by automating and streamlining service request, provisioning, and change processes. Users or technicians can easily procure and modify virtual machines through Self-Service Portal, and IT teams can apply policies and processes for creating and maintaining them. All requests and changes live in Cloud Service Management platform as the system of record, enabling IT to track and document the path of work—improving governance, while enhancing communications and services to their business users.


ROBOTIC PROCESS AUTOMATION
Managing one project is challenging enough-tracking status and reporting across multiple projects can be even more difficult and inefficient. Poor visibility into status and resource utilization can lead to projects that don’t deliver promised benefits, are completed late, or come in over budget. Integrating project, demand, and resource management with clear alignment to strategic objectives improves visibility, optimizes resources, and ensures the desired outcomes.
ENTERPRISE SERVICE MONITORING
We offer a couple of Enterprise Service Monitoring solutions to  our customers with a platform that integrates to IT service management (ITSM) and IT operations management (ITOM) capabilities-ensuring every member of IT has accurate visibility into IT service architectures, performance, and security. From infrastructure monitoring such as Network/Server to Application monitoring like databases and services, we offer a holistic end-to-end solution for our customers.